**Privacy Policy for The Good Water Guy**
Last updated: 2/25/25
At The Good Water Guy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you interact with us, especially regarding our text messaging services.
**1. Information We Collect**
When you sign up for our text message updates, we may collect the following information:
– Your name
– Your phone number
– Any messages or information you choose to share with us
**2. How We Use Your Information**
We use your information to:
– Send you updates about our products and services
– Respond to your inquiries or requests
– Provide customer support
– Schedule and Update appointments and arrival times
-Inform you about promotions, discounts, or special offers
**3. Text Messaging Terms**
By opting in to receive text messages from The Good Water Guy, you agree to receive communications via SMS. Mobile opt-in will NOT be shared or sold to third parties. Standard message and data rates may apply, and you can opt out of receiving these messages at any time by replying with “STOP.”
**4. Sharing Your Information**
We DO NOT sell or rent your personal information to third parties. We only share your information when necessary, with the following:
– Service providers who assist us in delivering our services (e.g., our text messaging platform “Grasshopper”)
– Law enforcement or other government agencies when required by law
**5a. Data Protection Measures
To Protect Your Personal information, we have implemented the following measures:
- Access Control: access to personal data is restricted to authorized personnel only. Employees or contractors who require this data to perform their job functions are trained on data protection and confidentiality.
- Data Sharing: We DO NOT sell or rent your personal data to third parties.
- Regular Audits: We conduct regular audits of our data handling practices to ensure ongoing compliance with data protection practices/standards and improve our security measures. These audits help us identify and mitigate any potential risks to your personal data.
**5b. Data Security**
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
**6. Your Rights**
You have the right to:
– Access and update your personal information
– Request deletion of your personal information
– Stop receiving text messages from us
To exercise these rights, please contact us at 915-321-3820 ext. 0. Or email us at help@thegoodwaterguy.com
**7. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
**8. Contact Us**
If you have any questions about this Privacy Policy or our practices regarding personal information, please contact us at:
The Good Water Guy
8935 Gateway South Boulevard South, unit B5, El Paso, Texas 79904
info@thegoodwaterguy.com
915-321-3820 extension 0
Thank you for choosing The Good Water guy for your water filtration needs!
